Beacon IT has dedicated support representatives on Capitol Hill offering a robust but cost-effective IT solutions for Congressional member offices (DC and district offices) and committees.
We offer both Systems Administrator and IT Maintenance services for our customers, giving them a single point of accountability for all of their IT needs, reducing the redundancy and cost of other vendors.
Our service delivery model provides a dedicated account manager to each office or committee who is incentivized only on customer satisfaction. Our account managers know the offices' unique computing environments, demands and preferences which means that any issue or request is going to get resolved faster and with greater satisfaction and context.
We work within all CAO guidelines and security protocols, providing a flexible yet secure and compliant computing environment. In addition, to managed IT services, we provide our customers a single point of contact for website and social media capabilities along with a deep domain expertise in constituent management systems/databases. Not only can we support existing HIR web infrastructure and 3rd party CRM providers such as IQ, we can also provide your office with alternative solutions.
100% of our Hill customers are referenceable. They choose us because we are always available to solve their issue and provide them with unparalleled customer support. In addition to IT piece of mind, we provide our customers with predictability in monthly spend, charging a fixed, low monthly fee which includes all IT management -- never nickel-and-diming for new computers or onsite visits.
With MRAs being cut, and in the era of fiscal responsibility, why pay more?